Privacy Policy

Last updated: August 13, 2026

This Privacy Policy explains how Raci Games Bilisim Teknolojileri Limited Sirketi (“Raci Games”, “we”, “us”) collects, uses, and protects personal data when you use the Enhance My Photo AI mobile application (the “App”) and related services. It should be read together with our Terms of Use.

1. Summary at a Glance

  • You can use the App without creating an account — a random guest identifier is created automatically so your credits and history can be saved.
  • Photos you choose are sent to our cloud AI provider solely to generate the result you request, and results are stored so your history works. We do not use your photos to train AI models.
  • Your results are private to your account — there is no public feed, community, or sharing inside the App.
  • No advertising, no selling of data, no cross-app tracking. The App contains no ad networks and does not request the iOS App Tracking Transparency permission.
  • You can delete individual results or your entire account (with all data) directly inside the App.

2. Information We Collect

Account information. By default the App signs you in as a guest with a randomly generated account identifier that contains no personal details. If you choose to create or upgrade to a full account, we collect your email address, and — if you sign in with Apple or Google — the name those services share with us. We use your email only for authentication and account-related messages, not for marketing.

Photos. The photos you select or capture for enhancement, and the resulting images. Face detection used by the photo picker runs on your device; those scans are not uploaded.

Purchase information. Your subscription status and purchase history, managed through our subscription provider. Payment itself is handled entirely by the Apple App Store or Google Play — we never see your card or bank details.

Usage information. Which screens and tools you use, feature runs and their outcomes, credit and reward balances, referral-code use, notification/photo-permission status, and app settings such as language.

Diagnostics. Crash reports and performance measurements (e.g. app start-up and screen-load timings), linked to your account identifier so we can investigate issues you report.

Technical data. Device type and operating-system version, a push-notification token if you enable notifications, and the IP address most recently used to access your account (kept for security and abuse prevention, e.g. preventing reward fraud).

We do not collect your contacts, precise location, microphone audio, or the advertising identifier (IDFA/AAID).

3. How Your Photos Are Processed

When you run a tool, your selected photo is transmitted over an encrypted connection to our AI-processing provider (RunningHub), which generates the result and returns it. Input and output images are stored with our cloud-storage provider (Supabase) so that your history is preserved and synced. Photos are shared with these providers solely to operate the service — never for advertising, profiling, or model training by us. Inappropriate (NSFW) images are automatically rejected by server-side moderation and are not processed.

4. Face Data

Some tools work on photos of people. Because Apple requires apps to be explicit about face data, here is exactly what we do and do not do:

  • We do not create, collect or store faceprints, face templates, face embeddings or any other biometric identifiers. We do not perform face recognition and we never attempt to identify a person, match a face against any database, or link faces across users, photos or accounts.
  • Face detection runs entirely on your device. The App uses Apple’s and Google’s on-device machine-learning frameworks in two places: to offer an optional “photos with people” filter in the photo picker, and to align beauty-retouch adjustments on the image you are editing. This detection produces only a temporary yes/no result and, for retouching, on-screen coordinates. It is processed in memory on your device, is never uploaded, never stored on our servers and never shared, and is discarded as soon as the screen is closed.
  • What does leave your device is the photograph itself — the image you explicitly select for a tool — which may of course contain a face. It is transmitted over an encrypted connection to our AI processing provider solely to generate the result you asked for, and the input and output images are stored so your history works. This is described in section 3 above. We do not derive biometric data from these images, and we do not use them to train AI models.
  • Retention and deletion: photos and results are kept only while the corresponding item exists in your account. Deleting an item removes the record and its image files; deleting your account removes your profile, history and all stored images (see section 8). Because no biometric face data is ever created, there is nothing further to retain or delete.

5. How We Use Information

  • to provide the App’s core features: processing your photos, keeping your history, credits, rewards and subscription status in sync across sessions;
  • to send push notifications you have opted into (you can disable them anytime in system settings);
  • to understand aggregate usage and improve the App (analytics);
  • to detect and fix crashes, errors, and performance problems;
  • to prevent fraud and abuse and to enforce our Terms of Use;
  • to comply with legal obligations.

6. Service Providers

We share personal data only with processors that help us operate the App, under agreements limiting their use of the data to providing their service to us:

We do not sell personal data, and we do not share it with advertising networks or data brokers. We may disclose data if required by law or to protect our legal rights.

7. No Advertising or Tracking

The App shows no third-party advertising, contains no advertising SDKs, and does not track you across other companies’ apps or websites. We therefore do not request the iOS App Tracking Transparency permission.

8. Data Retention and Deletion

Your account data and enhancement history are kept for as long as your account exists — including guest accounts, so your credits and history survive app restarts.

  • Deleting a result: you can delete any item from your history inside the App; the record is removed from our database immediately and the associated image files are deleted from cloud storage.
  • Deleting your account: Settings → Delete account permanently deletes your account, profile, credit balance, entire processing history, and your stored image files, effective immediately. This cannot be undone.
  • Residual copies may persist briefly in routine backups before being permanently removed. You can also ask us to erase specific data at any time using the contact address below.
  • Diagnostic and analytics data are retained for limited periods by the providers listed above and then deleted or aggregated.

9. Your Rights

Depending on where you live, you may have the right to access, correct, export, restrict, or delete your personal data, and to object to certain processing. Most of these you can exercise directly in the App (viewing your history, deleting items, deleting your account). For anything else, contact us at the address below and we will respond within the time required by applicable law.

10. Security

All data is transmitted over encrypted connections (HTTPS/TLS). Access to your account data in our database is restricted by per-account authorization rules, and sensitive operations (credits, purchases, account deletion) are performed server-side. Newer versions of the App keep your images in private cloud storage, served only through short-lived signed links that expire automatically; images stored by earlier versions live under long, randomly generated links that are not listed or searchable. Anyone who obtains a link while it works could open that image, so treat links you share yourself as public. No system is perfectly secure, but we work to protect your data with appropriate technical and organizational measures.

11. Children

The App is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, please contact us so we can delete it.

12. International Transfers

Our service providers may process data on servers located outside your country. Where required, we rely on appropriate safeguards for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above; significant changes may also be announced in the App.

14. Contact

Raci Games Bilisim Teknolojileri Limited Sirketi
Email: info@racigames.com